Seniors Helping Seniors® in Canterbury, Kent are celebrating their recent Customer Services Award win.

Being nominated for awards can have a positive effect on everyone in the company.

Winning a Customer Services Award is the crown jewel because it lets everyone in the organisation know that customers love what they are doing and enquiries tend spike after awards announcements.

Congratulations Seniors Helping Seniors® in Canterbury Kent, for their Customer Services Award win. Every carer across the group is celebrating.

Christian Wilse runs Seniors Helping Seniors® UK, as well as the Canterbury and Thanet office with his wife Sally.

He said: “As a care company, winning a customer services award is a particularly strong achievement.”

Seniors Helping Seniors® was shortlisted for two Best Business awards this year. the Innovation and the Customer Services Award.

The reason Seniors Helping Seniors® is shortlisted and wins awards is because we are breaking new ground in the care sector.

New standards of care, a new focus on carers and an ethical business model gives customers what they want.

As the name suggests, the company champions older experienced carers. Providing the same carer who relates to the client in a unique way, reduces the feelings of invading people’s space with new faces. Having loads in common makes every visit enjoyable. Plenty to talk about while everyday tasks are carried out.

Seniors Helping Seniors® offers the work terms people look for when they want to continue working. Flexible hours, picking and choosing where, when and with whom they work enables people to enjoy working well into their 80’s if they want to.

Working can give people personal satisfaction, purpose and financial security. People are living longer and many do not want to retire, they want to feel useful and to have a sense of belonging.

Every carer at Seniors Helping Seniors® has unique local knowledge and experience and they say it feels great to have that valued properly.

Whether peoples’ caring skills come from professional training or from the experience of caring for loved ones, there is an army of caring compassionate and very skilled people ready and available to help support people as they age.

Carers are looking for specific terms in their work. They don’t want the hassle of self-employment and they want a fully managed care service that not only backs them up and lets them have time off when they need it but looks after their clients super well too.

The company has always paid well over the living wage to carers and the company is founded on a respect for an individual’s skills.

Christian Wilse said: “There is nothing better than a Customer Services award in care,” he said. “Definitely the one to win!”