IT services business providing services and support to small businesses & home offices.

Computer Troubleshooters is the world’s largest IT service franchise with more than 400 locations worldwide across 28 countries. The Computer Troubleshooters franchise was created and developed in Australia in 1997 and the UK in 2000.

Our business offers IT support and services for small businesses and home offices through a variety of methodologies such as break-fix, managed services, and cloud. Our ultimate vision is to be the leading supplier of IT services to small businesses in the UK, striving towards our brand goal of “Technology Solved”.

Our franchise success is based on helping you create the business that best suits your skills, experience and desires. You may wish to operate a business from a home base handling most of the technical work yourself, or you may wish to start from a service centre, managing technical staff to handle the day-to-day work.  You may also wish to be a Business Manager running a full Managed Services business utilising our service tools for the technical skills as necessary.

These options work well, and in practice, most Computer Troubleshooters start as a home operation.

Many of our franchisees have strong IT backgrounds in corporate environments or have a passion for IT and are looking for a challenging small business as an alternative for lifestyle, financial, and personal development reasons. Computer Troubleshooters provides this opportunity for business freedom with the support, methodologies, and camaraderie of a well-established proven franchise structure.

The Franchise

What we have found is that the potential market for a credible franchise network like ours, that offers outsourced IT through on-site and remotely supported IT services, is growing rapidly. This is particularly so when the company offering the service is seen as part of a strong global company with an established brand and experience.

The Benefits

Instead of worrying about how to obtain customers, what services to offer, what pricing to use, which are the right tools to use, and a myriad of other issues, you will be able to hit the ground running with a time-tested formula.

A key benefit of Computer Troubleshooters is that you become a member of a strong UK team and a global team of over 400 Troubleshooters.

Ask yourself the following questions to see if a CT franchise could be the right one for you:

1. Are you tired of working for someone else?
2. Do you have computer skills and experience, or good management skills?
3. Would you like to own your own computer business, employing yourself and perhaps one other person initially?
4. Are you keen to start up on your own, but lack business and/or marketing experience and would be uncomfortable working in isolation?
5. Are you looking for the support, training, backup and proven business plan that a professional franchise can offer?
6. Would you like to join “The World’s Computer Service Network” franchise team?