Extra Help is one of the UK's premier home help and domestic service providers, offering assistance to the elderly, mothers and everyone in between.

Extra Help

In the UK
  Business Type:
  Minimum Investment:
  Training Provided:
  Part time:

Full Description


The Extra Help family – with
you every step of the way

Extra Help is a management franchise that provides home-help and domestic services, such as gardening, household chores, dog-walking and meal preparation, to literally anyone who needs them, from the elderly to new parents and working professionals.

We created the business in 2010 to respond to the needs of elderly and vulnerable people who were living independently. Assisting the elderly remains our passion; however, as our business expanded, we recognised a huge gap in the market existed for the provision of domestic and home-help services to many different types of people and, therefore, we expanded our service offering to meet this demand.

The key to Extra Help’s success is simplicity. Clients are charged a flat fee per hour and home-helpers are self-employed, thereby organising their own tax and National Insurance. Your job as an Extra Help franchisee is not to be a home-helper yourself – you are responsible for finding clients and recruiting responsible, caring and honest home-helpers to meet their requirements.

Extra Help Ltd. Franchise Opportunity_3What makes us different?

Our unique business model provides franchisees with the flexibility to focus on providing the services they feel most confident with. For example, if you have elderly relatives who live alone, you’ll understand what’s important to them and exactly what they need to make life more comfortable. If you have young children, you’ll be able to relate to the issues that parents face and can tailor your services accordingly.

Extra Help is not just another home-help franchise, where the only support you receive is an online training manual and templates for forms, contracts and stationery. We won’t just take your money and then leave you to sink or swim! We’re proud to be a quality operation staffed by quality people, who are always on hand to offer advice and provide you with the support you need to succeed in your business.

Our ongoing service fees are modest and your original investment can be realistically recouped within the first year, meaning that, upon completion of your first year in business, you could be well on your way to generating serious profits.

Extra Help is a member of the Approved Franchise Association. We are approved by Which? Trusted Traders, NatWest Bank and we’re also a member of the Trading Standards Buy With Confidence and Support With Confidence schemes in several areas of the country. This proves to your clients, beyond all doubt, that Extra Help is an open, trustworthy company that abides by trading law and has undergone the appropriate training and background checks. They can, therefore, be assured of excellent service at all times.

Most importantly, unlike some other home-help franchises, we provide you with a full health and social care insurance policy, covering each client for up to £10 million, which we pay on your behalf for the first year of our agreement, giving you and your clients even more peace of mind. Check the others and see how we compare!

Extra Help Ltd. Franchise Opportunity_4How will we support you?

We provide you with top-quality, dedicated support from our Franchise Manager for as long as you need it. As well as our initial, residential training, we also organise further, regular, face-to-face training sessions, giving you the chance to interact with other franchisees; exchange ideas and benefit from shared experiences.

Despite the advancement of technology, we strongly believe that there is no substitution for face-to-face meetings when it comes to building relationships. Our franchisees get to know each other through these sessions, which engenders a unique team spirit. So by becoming an Extra Help franchisee, you will really feel like you’re part of our family!

Our franchise package

The full franchise start up package is detailed below:

  • Unique post coded area to define your own, exclusive territory
  • Franchise Agreement
  • Detailed Operations Manual
  • A comprehensive induction training course and 90-days follow up
  • Optional quarterly training
  • Ongoing support from our Franchise Manager
  • Branded portfolio folder, complete stationery pack, business contract pads and promotional literature, including 10,000 professionally designed leaflets and branded merchandise
  • 0845 number with call answering service
  • Email address and web page within our corporate site optimised for your area
  • Extra Help weekly blog to increase traffic to the website
  • Social media set up and advice
  • Advertisement in your local area (limited period)
  • Market research specific to your local area
  • Customised database management system
  • Laptop, printer and full Microsoft Office package
  • Start-up business advice from our recommended chartered accountant
  • Full health and social care insurance paid for first year

The cost of an Extra Help management franchise is £12,000 + VAT. To further assist you in starting your business, we will even pay the VAT for you!

BFA Membership
Investment Currency
Business Type
Home Based
Training Provided
Min Investment
Part Time
Franchises suitable for Women
Request Information

Our Newsletter

Receive FREE updates on the latest franchise opportunities!

Complete Your Request