Company Overview

Not many chocolate brands can say they have been making chocolate lovers smile for over 100 years but we certainly can. We have special products for special occasions so whatever you want to say, we have a chocolate for that.   We welcome everyone with open arms and people know that when they buy Thorntons they’re going to get fantastic, quality chocolate.  Everybody loves chocolate and everybody knows Thorntons...tell us what your favourite is when we meet and we’ll bring it with us!

Franchise Overview

Thorntons operates the franchise opportunity only in the UK – PLEASE DO NOT CONTACT US FOR ANY INTERNATIONAL FRANCHISE OPPORTUNITIES AS THESE ARE NOT AVAILABLE!  Your store will not be in competition with another franchise store or company-owned store, however, you need to understand Thorntons’s routes to market in order to make a well-balanced decision on what is right for you!


Training for your franchise will take place in a Thorntons own store, making sure you get all information and training first-hand from a so-called ‘training-manager’ onsite. Next to that, as you would expect from a company being around over 100 years, we supply you with your operations manual and we keep you up to date with developments, extra training and those elements which makes your operation more successful.

Daily Life of a Franchisee

Thorntons in your store is a retail operation on the high street. It is your store and they are your sales! Yes, Thorntons has options to sell Thorntons outside your store and if you want to know more we will share during your introduction! But to be 100% clear Thorntons in your store is a retail based franchise.

Full Description

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In Summary:

Please note the Thorntons Franchise Format operates as a 'store in a store'-format Thorntons in your store is an opportunity for retailers to sell quality confectionery in their already trading stores or for retailers who are looking to set up a store. The Thorntons 'store in a store' format works best in a card and gift environment and as such some 95% of our franchises operate like that. Thorntons has plenty of opportunities and can accomodate almost any request to sell 'Thorntons in your store' with the formats available.
In the UK.
Business Type:
Minimum Investment:
Training Provided:
BFA Membership:
Member - Full