Starting a customer base in South Africa is something that will only allow SmartPA to grow further; the services offered are useful to businesses of all sizes. When companies first require admin support or call handling to assist them SmartPA offer affordable services on a part time or full time basis.

Large companies use SmartPA for reasons such as temporary overflow – which allows larger companies to handle higher calling rates when in demand. As well as offering companies opportunities in the UK, Ireland, the Middle East and Europe, it is crucial to remember that one of SmartPA’s biggest audiences consist of women – being the fastest growing partnership amongst women in the UK.

By assisting women in getting back to work and offering them brighter long-term prospects, it is very much the ethos of SmartPA to continue helping women transform their lives through the franchise.

SmartPA are now offering the same franchise that has been a success in the UK, Europe, Ireland and the Middle East, in South Africa. The first piece of business in South Africa has come in the shape of a woman named Mbali Khulu and epitomises SmartPA’s ambitions to deliver openings to women worldwide.

South African Mbali Khulu, a 29 year old founder and director of PASS (Pty) Ltd. Khulu, a resident of the country her whole life, has partnered with SmartPA, believing that it will provide her and her business opportunities with a chance to grow, expand and branch out into other areas of business that she hasn’t been able to challenge prior to partnering with SmartPA.

With South Africa narrowly avoiding a recession in the first 6 months of 2014, it can be beneficial to have a multinational company investing in business within the economy. It allows for the economy to have a stable investor in business and maintain income. With SmartPA, the nature of the company is to assist other companies in thriving. Moreover, this means it can help the economy by helping other businesses located in South Africa too.

Sarah Campbell commented, “SmartPA is an organisation that works by offering services that can only ever benefit a business that employs them, we now have the ability to assist businesses in South Africa too. This is a step forward for SmartPA and a positive for businesses that require our services in South Africa.”

The fact that SmartPA is a business that functions by offering services for firms and woman that need them means that it will be viewed as positive for organisations and even education within South Africa. As Mbali Khulu has already identified, it can offer vast opportunities for small businesses that can’t yet afford to expand their workforce despite needing someone to offer skills in admin and call handling.