Top home care franchisor Caremark Ltd hosted its 5th Annual Conference at the prestigious Hellidon Lakes Hotel in Northamptonshire at the end of last month with a focus on making a difference through the provision of the highest standards of care.

In spite of the difficult economic climate, the company has achieved a 30% growth in its business with new franchised offices being opened throughout the UK.

Some 60 delegates gathered for an inspiring and uplifting day of workshops and presentations, centering around business strategies as well as focusing on Care and the delivery of the service. Through moving testimonials and a short film, delegates were invited to reflect on the impact their service had on the lives of their customers and their families and the difference they make through delivering a professional, top quality and compassionate care and support service.

Reflecting on the success of the day, Managing Director Craig Henthorn, commented “I think it’s been a big success in terms of recognising lots of franchisees’ achievements. The awards ceremony was well received and we’ve celebrated many successes today; the atmosphere has been fantastic. It’s been great to see so many people here today who have come through the Caremark franchise system; everyone has really enjoyed themselves and we are all looking forward to another exciting year ahead”.

A gala dinner and awards ceremony took place in the evening with 10 awards in total being presented, with newer offices picking up awards for excellence, demonstrating their success in a particular area of business development.

“It’s a fantastic opportunity for us to engage with our franchise owners and to involve them in our plans and projects for the coming year” said Patrick Thompson, Franchise Manager.

Delegates left the Conference feeling enthusiastic and excited about their business future.
New franchise owners Helan Graham & Stephanie Doherty from Caremark (Oldham) commented “It’s been great! We’ve really enjoyed it. It’s also been very helpful from a networking point of view because we are still a small business; it’s was great talking to people who were at the stage we are now. We also found the day very helpful in terms of some of the tools we have got from the Conference workshops”.