"I contacted Metro Rod after researching the company thoroughly. The organisation was a very attractive option as the support seemed fantastic, and more importantly, the organisation clearly stood out for the partnership they clearly wanted from an incoming franchisee, and not a relationship that revolved around a top-down methodology. I was introduced to Tracey immediately and from the outset, she was amazing. We worked together to ensure the territory that I wanted to purchase was correct and worked very closely on ensuring the business plan I was to deploy was achievable. Despite working through a tough climate which was restricted due to COVID 19, the sale of the business went through seamlessly, and we as a business have hit the ground running. Tracey has continued to work closely with our business and is consistently checking in and offering advice. A true testament to the organisation and the Working Together is Stronger philosophy that radiates throughout every layer of Metro Plumb. I cannot commend Tracey and her peers enough and will continue to work together to ensure our partnership is successful."

Philip Reynolds (Metro Plumb North East Franchisee )