“I think anyone could run their own Cleanhome franchise. It’s a fantastic opportunity with low setting-up and overhead costs, and you will see a return on your investment pretty quickly.”

What’s your business background?

I have a sales background in aviation.

Why did you choose Cleanhome?

I was looking for a new challenge, something I have never done before. I looked at my skills and decided that a domestic cleaning management franchise would be the perfect opportunity for me as I could use my sales skills to sell the service to clients and my people skills to recruit cleaners.

How supportive is the Cleanhome management team?

Karen is incredible. She is always there for me and she knows exactly where I am with everything. She can monitor my progress through Cleanhome’s operating system, GENESYS™, which manages the administration and finance for the business, and she is there to help me refine the processes. I could not speak more highly of her.

How easy was it to set up your Cleanhome business?

The training programme was really useful – we went through the manual which has now become my Bible and Karen took me through everything I need to know about running the business including compliance, health and safety regulations, insurance, accounting, HMRC, tax etc. The training also included role-playing exercises to teach me how to sell the service to the clients. When I was up and running on day one, I felt that I knew exactly what I was doing.

How do you think running your own Cleanhome franchise will benefit your work/life balance?

It has already benefited my work/life balance. Setting everything up on GENESYS™ has freed up a lot of time for me, and allows me to run my business flexibly from anywhere I can get Internet access. I chose this opportunity because I didn’t want to work long hours, and I am already benefitting from Cleanhome’s business model.

What advice would you give to a potential franchisee?

I think anyone could run their own Cleanhome franchise. It’s a fantastic opportunity with low setting-up and overhead costs, and you will see a return on your investment pretty quickly.