Concept Claim Solutions

About Us

Our proven franchise model has delivered high profits and an enormous sense of personal achievement for our franchise partners for two decades, continually demonstrating that you can, at the same time as making high six-figure returns, provide a service at no cost that helps people in their time need.

All of our highly professional franchise partners are authorised by the Financial Conduct Authority to assist in the managing of building policyholders’ claims from start to finish.

Those who have invested in a Concept Claim Solutions franchise in good times, in recession times and during the Covid pandemic, have benefited from how resilient our proven business opportunity is because our performance has not been affected by any of these factors. Property damage occurs no matter what, regardless of the effects of events like recession or pandemic.

What Do Concept Claim Solutions Franchisees Do?

As a Concept Claim Solutions franchise partner, you will operate as a claim manager authorised by the Financial Conduct Authority to manage building policyholders’ property damage insurance claims.

The result for your client is a reduction in stress and loss of time often suffered when dealing with a claim themselves and the assurance of reaching an appropriate settlement, due to your appointment as their professional representative dealing directly with the insurance company on their behalf.

Regardless of whether the policyholder is a vulnerable client in need of assistance or just busy with life and short on time to manage their own claim, the professionally managed service, at no cost, you will deliver provides a valuable result.

Once agreed upon, repair works are fully project-managed, including organising approved contractors and ensuring all stages of the repairs remain on track.

Initial Induction Training

The ten-day induction training is split between a 5-day classroom-based training course, delivered by an accredited professional with hands-on, franchise operational experience, and a 5- day field-based mentoring period where the new franchisee can start to practise the newly acquired skills in a controlled environment before completing a full assessment to confirm satisfactory completion.

Ongoing, continuing professional development is underpinned via the achievement of CII and/or CILA-accredited qualifications in insurance and claim management.

Ongoing Claim Handling Support

Our centralised call centre and claims handling support team will provide you with continuous support with contractor appointments, assessing insurance claim validity, negotiating, and settling your clients’ claim.

The Insurance Solutions Group manage the phones for you 7 days a week, 24 hours a day and is often the customer’s first point of contact and currently manages 30,000 calls per year.

Support in the Field

Being part of the ISG, allows you a level of support unsurpassed in our sector. The group of companies directly employ teams of loss adjusters, surveyors and highly qualified technical staff allowing you to operate with the confidence of 100% support and backing. This is essential in enabling professionals from non-insurance and property repair backgrounds to be highly successful from day one.

Would You Like to Know More?

Receive more information about this franchise opportunity direct from the franchisor by clicking the link below:

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Key Facts:

Opportunities:
Available across the UK
Business Type:
Franchise
Minimum Investment:
£15,000
Training Provided:
Yes
Home-based:
Yes
Part time:
Yes
Tags:
Break Even In:
9 Months
Number Of Outlets:
50
In Business Since:
2001
Funding Support:
Yes
Category:
BFA Membership:
Member - Expanding
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