In March, at the 2019 InXpress Australia Conference in Fiji, some exciting changes were announced relating to the Asia Pacific senior management team as they continue to evolve and grow.

From the 1^st April 2019, Lindsay Birley began a transition from CEO Asia Pacific, to Global Chief Strategy Officer. This is an important development, as it means he will focus on global carrier development and product development, driving top line sales for franchisees. Lindsay has been instrumental in leading first the Australian operation then the Asia Pacific business, through a period of significant change and growth. He will continue to be based in Brisbane and work alongside the management team in Asia Pacific as part of his new role.

Marcel Lal was appointed to the position of CEO Asia Pacific on the same day. Marcel joined InXpress fifteen months ago as Country Manager for Australia & New Zealand and has implemented a number of key initiatives that have seen growth in the business, as well as laying strong foundations for the future. In 2018 Australia’s top line revenue grew by 24% and franchisee margin increased by 25% from $5.9m AUD to $7.4m AUD. In his new role, Marcel is tasked with growing the entire Asia Pacific operations, building on Australia’s results. Marcel has considerable experience in franchising, sales in a number of industries, marketing, partnership and other management functions, which will benefit InXpress franchisees, right across Asia Pacific. He will also be joining the Global Strategy Board to work on the strategic planning for the global InXpress family.

Finally, James Buck has replaced Marcel as the new Country Manager for Australia & New Zealand. He will be reporting to Marcel. James comes with extensive experience in the logistics industry having worked at Maersk, Agility Logistics and more recently as the General Manager at Americold Logistics and AM Logistics. His strongest skill is in driving sales, which he has evidenced at every organisation he has worked for. Throughout his career James has worked through numerous sales roles before taking on General Manager roles. He will be a great asset to the Australian and New Zealand franchisees.

Whilst many of these changes relate to InXpress Asia Pacific, the impact on InXpress global, including here in the UK, means a strengthening of the network, and new initiatives for our franchisees. This is an exciting time to be part of the InXpress franchise.

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