An existing partner invests in a second territory.

Tim and Jenny Heaney now run Seniors Helping Seniors Guildford, Godalming and Woking and Seniors Helping Seniors Tonbridge, Sevenoaks and West Malling simultaneously with the help of the care managers.

First time franchise partners Keith and Barbara Reddy retired from their Sevenoaks, Tonbridge and West Malling branch after six years.

The franchisors managed the exit process, leaving Keith feeling “like they had won the lottery.” Keith and Barbara moved on financially secure and with complete peace of mind – very proud of the business they created.

What was the process?

Leveraging their open relationship with all their partners, master franchise owners Sally and Christian Wilse offered Keith and Barbara’s business to all the existing UK businesses partners.

Every partner expressed interest and a carefully constructed pitching process followed. The sale “price’’ had been pre-agreed so the pitches revolved around vision and fit.

Seniors Helping Seniors selects partners who care deeply about the carers they employ and their customers.

The help and support received from the franchisors means franchise partners receive the development they need and, in this case, were able to sell and exit smoothly and profitably.

The carefully managed pitching session scrutinised the vision for the business and shared values with owners, carers and managers.

Keith says, “the best part of being a franchise partner is the comfort of being part of something greater than yourself.

“Barbara and I followed how Tim and Jenny work. All partners at Seniors Helping Seniors have a great relationship. We knew them to be outstandingly kind people and expert carers even before we decided to retire. Any one of the partners would have been a great fit but Tim’s vision to consider offering personal care to our clients impressed us because we know our client’s needs are increasing. We also know there are not many options we could recommend in our area for personal care.”

We know Tim and Jenny will have the same support from Seniors Helping Seniors UK and Seniors Helping Seniors in America, as we have enjoyed.

Sally and Christian Wilse have helped us to achieve our goals and Barbara and I are moving into retirement very proud of what we have achieved.”

What inspired Tim and Jenny to take over Seniors Helping Seniors Tonbridge, Sevenoaks and West Malling when they already own a franchise?

Tim: “We came to Seniors Helping Seniors with ambitions to grow and to contribute. I started as a carer, so I know how the business operates from the inside. The model is unique and straight forward and my experience of working with the franchisors in one territory provided the right level of support and transparency which is just what I want.”

“The company is unique in that it has no issues attracting and hiring outstanding carers. Our carers in Guildford are a dream team and the team is growing every week. I feel honoured to have been selected to take the business forward. We will support the team and the area’s ageing population long term and we’ll be offering new services.”

“We can clearly see the benefits of adding CQC regulated services for clients in both areas in due course. The master franchisors are not charging more if a partner wants to add the CQC regulated services and the CQC application process will be support fully.”

Buying two territories just increased Tim and Jenny’s earning potential and synergies across both territories t benefit of carers and customers.”