Meet Sarra, Operations Director.

Tell us about your background

Started my working life as a receptionist straight from school, worked my way up to Project Manager in a leading marketing company then went into Training and Development at RBS, specialising in ELearning. It was about that time that I realised how much I needed a PA but my job didn’t give me the opportunity to hire my own. Then I came across the concept of outsourced PA services and had a bit of a “eureka” moment – that was 7 years ago and I haven’t regretted it for a second!

What is your favourite part of the job?

Good question… As part of our commitment to continuous improvement for our clients, I love coming up with effective new processes and procedures to try and make the service we provide even better.

What are you known best for in the office?

Being a control freak. And insisting that all the sockets are switched off at the end of the day.

About Smart PA

Office Support for businesses from Aberdeen to Edinburgh and London and throughout the UK.

Smart PA provide expert, flexible office support services including administration and secretarial services to companies of all sizes.