TaxAssist holds bespoke event to engage and support the staff of franchisees.

Knowing that happy staff who feel engaged and supported are key to the success of a practice, TaxAssist Accountants recently held its first staff regional meeting at Hampton Manor Hotel in Solihull.

This event was delivered by Senior Managers Richard Washington, Richard Chatten-Hague and Jo Nockels on the back of the recent franchisee regional meetings with similar content but tailored specifically for staff.

Richard Chatten-Hague, Senior Business Development Manager, said: “It was great to be a part of this productive and enjoyable, inaugural event.

“We know how vital a role staff play in the running of a practice, and so we felt it was important to hold a bespoke meeting to showcase the vast support on offer, keep them up to date with technical and business development initiatives and to provide them with a platform for views and ideas.

“We are hopeful that holding events such as these will help with staff engagement, development and retention. We received excellent feedback from all who attended, and we will be looking to hold this event again next year.”

TaxAssist takes its commitment to staff development very seriously and runs a two-year diploma course for senior practice staff designed to nurture management and leadership skills. It also produces regular webinars and business development, technical and software training days for staff to attend.

Many franchisees in the network are also recognised as ICAEW accredited trainers, helping to attract and retain talented individuals by offering the ACA qualification.