"I have experience in the care industry and so it made sense to stay within that industry. I applied for more information and was contacted without delay. I received further information on Support Solutions and what they offered to set up a business. I spoke to Catherine about the package and was confident that support would be there and it has. I have been given assistance to fill in forms for CQC registration and been assisted all the way through the various organisations that are essential to a care provider and all the work has been done for me to register easily with Catherine arranging memberships through the company name and so we are all linked. Catherine regularly contacts me to check all is well whilst waiting to continue with set up which sadly has been affected by lockdown but I have been given plenty of guidance and know what I need to be doing so I am ahead for my launch. Background work has also been carried out by Catherine that the local council are open to new providers prior to the business paperwork being signed thus ensuring it’s a viable business proposition."

Carole Westgate (Franchisee in West Sussex)