About Us

Are you a kind and caring person who would love to run a business helping others?

Extra Help is a home-help and domestic services franchise company that operates in a rapidly-growing, recession-resilient market.

A prime opportunity

Recent studies show that Britain’s general population is ageing. The number of older people is rapidly increasing, with many of them choosing, or being forced to stay in their own homes and live independently. Along with the closure of many care homes across the country and the fact that local authorities are mostly unwilling to provide non-personal care, a huge opportunity exists to offer the assistance elderly people need to make their lives easier and allow them to maintain their dignity and independence.

What’s more, we don’t just help the elderly! Extra Help provides flexible home-help and domestic services to literally anyone who needs them, from new and hard-working parents to time-poor professionals.

Due to the nature of the services we provide, Extra Help has been allowed to remain open during the ongoing COVID-19 pandemic and subsequent lockdowns, providing much-needed, COVID-compliant assistance and companionship to clients across the country.

Straightforward business model

Our tried-and-tested business model is straightforward and easy to follow. Clients are charged a flat fee per hour and home-helpers are self-employed, thereby organising their own tax and National Insurance. Your job as a franchise owner is simply to find clients and recruit responsible, caring and honest home helpers to meet their requirements.

Modest, monthly service fees

Extra Help’s service fees are modest and designed to provide you with every chance of success. Your first 3 months of trading are completely free, with service fees of £200 + VAT only payable from month 4. After your first year, fees increase to £250 + VAT per month, or 10%, whichever is greater, with discounts applicable when you achieve your targets.

You can realistically recoup your original investment within the first year, meaning that, upon completion of your first year in business, you could be well on your way to generating serious profits!

Our franchisees’ figures speak for themselves. Several franchisees are bringing in an astounding £5,500 per month, and others are bringing in up to £4,000 per month, proving that Extra Help is a viable and lucrative business opportunity.

Ethical, honest trading

Extra Help is an open, trustworthy company that abides by trading law. We have undergone the appropriate training and background checks to enable us to receive the following accreditations:

  • Approved Franchise Association (AFA) Member
  • NatWest Bank and RBS Approved

Our franchise package

Franchisees receive a unique, postcode area, covering 100,000 homes; a detailed Operations Manual, comprehensive induction and refresher training sessions; ongoing support from Head Office; a complete, branded stationery pack; telephone number with answer phone service, email address and optimised web page; professionally-designed leaflets and much more!

  • Lady With Passion For Wellbeing Brings Extra Help’s Services To The Chilterns

    Lady With Passion For Wellbeing Brings Extra Help’s Services To The Chilterns

    Jes Summerhayes, of Haddenham in Buckinghamshire, launched her new franchise on 1st December and is now responsible for the Chilterns area. Jes is, in fact, Claire Robinson’s old school friend, and is married with two daughters. In the time that Claire has k...

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  • Double win for Extra Help at SME News UK Enterprise Awards!

    Double win for Extra Help at SME News UK Enterprise Awards!

    There’s nothing we love more than celebrating our franchisees’ achievements, so imagine our excitement when we were informed that not one, but TWO of our franchises had won awards! The SME News UK Enterprise Awards have been running for five years and cele...

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  • Michaela Extra Help Milton Keynes

    Michaela Extra Help Milton Keynes

    Michaela Extra Help Milton Keynes Michaela lives in Milton Keynes with her husband, Rod, and her two children, who are eight and ten years old. She has been the owner of Extra Help Milton Keynes since June 2018 and covers the entire Milton Keynes area, along w...

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  • Happy Birthday Extra Help Maidenhead and Windsor

    Happy Birthday Extra Help Maidenhead and Windsor

    This month, we’re delighted to be celebrating the first birthday of Extra Help Maidenhead and Windsor, which is owned by Nealem Stephens. Nealem is also Extra Help’s National Business Development Manager. Extra Help Maidenhead and Windsor has had an amazin...

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  • Double Award Success for Extra Help!

    Double Award Success for Extra Help!

    Do you want to join an award-winning franchise network? Well, you’ve come to the right place… We’re thrilled to announce Extra Help has won not one, but TWO awards within the last few weeks. What a fantastic end to a great year for us! Extra Help wins Co...

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  • Extra Help wows Plymouth residents with fantastic home-help services

    Extra Help wows Plymouth residents with fantastic home-help services

    One of the purposes of our blog is to tell you about our local, home-help and cleaning services and the many ways our franchisees can help all sorts of people. However, we thought we’d go one step further and actually SHOW you some of the amazing work theyâ€...

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  • Extra Help’s Claire Robinson named Entrepreneur of the Year

    Extra Help’s Claire Robinson named Entrepreneur of the Year

    As you all know, at Extra Help, we love celebrating awards! Whether it’s our franchisees, suppliers or Head Office staff being recognised for their hard work, we’re always happy to shout about any award news we receive. This time, we’re particularly ecst...

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  • Award-winning Extra Help Wirral Experiences Phenomenal Growth

    Award-winning Extra Help Wirral Experiences Phenomenal Growth

    Extra Help Wirral franchisee disucsses her success with the franchise. Established by Cath Arnold and Carol Godding in 2016, who originally met at their children’s school, this successful Wirral franchise was even recognised at the recent Extra Help Franchis...

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  • 5-Star Franchisee Satisfaction Award for Extra Help

    5-Star Franchisee Satisfaction Award for Extra Help

    4th August 2022

    At Extra Help, we understand that happy franchisees work harder, contribute fresh ideas to the business and strive to exceed customer expectations. Ultimately, all of this works towards improving the overall efficiency of the network, and, therefore, their fee...

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  • Mother-Daughter Team Launch Extra Help in Stratford & Warwick

    Mother-Daughter Team Launch Extra Help in Stratford & Warwick

    26th January 2022

    This week sees the official launch of Extra Help in another new area – Stratford & Warwick! It gives us great pleasure to welcome a lovely mother-daughter team, Karen Henry and Sam Abel, to the Extra Help family. Based in Evesham, Karen and Sam are now p...

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  • Extra Help Wins National Chamber Business Award

    Extra Help Wins National Chamber Business Award

    16th December 2021

    Some of you may remember that, in October, we announced that our managing director, Claire Robinson, had won the Entrepreneur of the Year Award at the Devon & Plymouth Chamber of Commerce Business Awards. As a winner of a regional award, Claire was entered...

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  • Extra Help’s Home-Help Services Now Available in NW Leicestershire

    Extra Help’s Home-Help Services Now Available in NW Leicestershire

    2nd December 2021

    It gives us great pleasure to introduce another new franchisee to our Extra Help family! Sam Bee is now the proud owner of Extra Help North West Leicestershire, launched in mid-October. Extra Help NW Leicestershire provides home-help and cleaning services in C...

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  • Extra Help launches home-help and cleaning services in South Hams, West Devon & Bude

    Extra Help launches home-help and cleaning services in South Hams, West Devon & Bude

    3rd September 2021

    Here at Extra Help, we’re always excited to be able to announce the launch of a new franchise. However, this week, we’re particularly happy to introduce one of our newest franchisees, Sarah Canny, the owner of Extra Help South Hams, West Devon & Bude. ...

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  • A warm welcome to Extra Help Leeds East

    A warm welcome to Extra Help Leeds East

    28th May 2021

    As mentioned in our previous blog, Extra Help has experienced a recent surge in new franchisees during the ongoing coronavirus pandemic. This is largely due to the resilience of the franchise and flexibility of our services. The fact that we assist vulnerable ...

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  • Extra Help Launches in Kettering

    Extra Help Launches in Kettering

    28th May 2021

    In this week’s blog, I’m delighted to welcome a new mother-and-daughter team, Deliwe Kamba and Tashinga Kunyarimwe, to the Extra Help family. Deliwe and Tashinga are running Extra Help Kettering together and launched their new home-help and domestic cleani...

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  • How a Single Mum from Bexley Discovered her Passion for Helping Others

    How a Single Mum from Bexley Discovered her Passion for Helping Others

    28th May 2021

    We often hear stories of how some of our franchisees struggled to find their niche prior to joining Extra Help. Nicola Eden, the new owner of Extra Help Bexley, is an example of a franchisee who experienced a run of bad luck in her career and personal life, le...

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  • Extra Help Wins Top Franchise Diamond Award at Trustist Awards

    Extra Help Wins Top Franchise Diamond Award at Trustist Awards

    28th May 2021

    Extra Help provides local communities with much needed home-help services, supporting clients with tasks such as cleaning, ironing, meal preparation, dog-walking, DIY tasks, looking after children, gardening etc. As we’ve mentioned in previous blogs, our fra...

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  • Extra Help launches in Shropshire

    Extra Help launches in Shropshire

    28th May 2021

    As you know from our recent blogs, we’ve been focusing on our new franchisees, all of whom chose to join Extra Help within the past few months. These franchisees were specifically attracted to Extra Help because of the flexibility of the home-help and domest...

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  • Lockdown 3: Extra Help Still Providing Support

    Lockdown 3: Extra Help Still Providing Support

    11th February 2021

    Again, we find ourselves in a national lockdown! Whilst this is probably one of the worst ways to start 2021, with the rollout of the vaccine, let’s hope that brighter days are on the horizon and we’ll, one day soon, be able to see our friends and loved on...

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  • Extra Help launches in Wolverhampton

    Extra Help launches in Wolverhampton

    11th February 2021

    In this week’s blog, I’m happy to officially welcome Mark Phillips, our new franchisee for Wolverhampton, to the Extra Help family. Mark lives in Sedgley, near Wolverhampton, and his new franchise covers Wolverhampton, Sedgley and Dudley. He lives with his...

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  • Fantastic, Home-Help Services Now Available in Telford and Wrekin

    Fantastic, Home-Help Services Now Available in Telford and Wrekin

    11th February 2021

    In this week’s blog, we’d like to extend a warm welcome to Julie Vernon, our new franchisee in Telford and Wrekin. Julie is a delightful, friendly and caring lady who lives in Telford and is married to Paul, a self-employed consultant who also works from h...

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  • Award Success for Extra Help Maidenhead & Windsor

    Award Success for Extra Help Maidenhead & Windsor

    11th February 2021

    Award Success for Extra Help Maidenhead & Windsor After what has undoubtedly been the most difficult year we’ve experienced in recent times, ending with a toned-down Christmas that saw us all separated from our families and loved ones, plus another natio...

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  • Extra Help Launches In Ealing!

    Extra Help Launches In Ealing!

    31st March 2020

    Extra Help welcomes its new franchisee, Herman Barnes. Herman lives in West London and has two daughters. He has been working within the social care sector for over fifteen years, focusing on young people in various settings, youth projects, children in care a...

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  • Extra Help Ends 2019 On A High with 6 New Franchisees

    Extra Help Ends 2019 On A High with 6 New Franchisees

    20th December 2019

    Extra Help, the home-help and domestic services franchisor, is delighted to announce the appointment of six, new franchisees, thereby increasing the size of the network to an all-time high and bringing Extra Help’s valuable services to even more areas across...

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  • Extra Help 2019 Conference A Huge Success!

    Extra Help 2019 Conference A Huge Success!

    11th November 2019

    I strongly believe that one of the highlights of the Extra Help calendar is our Annual AGM & Conference, a prime opportunity for all of our lovely franchisees to get together and build relationships; hear the latest news from Extra Help; receive tips and a...

    Read More

  • Happy Birthday To Extra Help – Celebrating Nine Years In Business!

    Happy Birthday To Extra Help – Celebrating Nine Years In Business!

    7th October 2019

    I’m very excited to announce that Extra Help has hit another noteworthy milestone – we are nine years old this month! Milestones are so great for business, as it means you’ve achieved another goal and things are going according to plan. We’re so proud ...

    Read More

  • A Helping Hand for Leeds and Redbridge / East Ham

    A Helping Hand for Leeds and Redbridge / East Ham

    11th June 2019

    Home-help franchise, Extra Help, adds Leeds North and Redbridge / East Ham to its growing network. Payal Bahi – Redbridge & East Ham Payal is originally from the USA and is married, with three young daughters. With a background in physical therapy and pu...

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  • "I’ve been in teaching for 25 years. I was lucky. I taught at great schools and for the past 16 years I had a fantastic management job at one of the best schools in the UK. However, with a long time to go until retirement, I felt in need of a change. Teaching..." Read More...

    Cath Arnold (Wirral)

    Cath Arnold (Wirral)

  • "I've known Claire for 15 years now and all I can say is that she is one inspirational lady. Even when I first knew Claire (our sons grew up together) she was always very driven and passionate about her ventures and has made a real success of herself and h..." Read More...

    Denise Cooper (Extra Help, Rickmansworth)

    Denise Cooper (Extra Help, Rickmansworth)

  • "I have been working in my Extra Help franchise for a few months now, and am particularly happy with all the helpful and speedy support I get from Claire when I have any queries. It is also fantastic to work in a business where I know I am making a really posit..." Read More...

    Julia (Exeter)

    Julia (Exeter)

  • "Claire has been hugely instrumental in supporting me since I came on board with Extra Help. Claire has tremendous expertise in the field of Franchising and is always ready to act as a mentor to help achieve business success! Claire is quick to recognise, rewar..." Read More...

    Nealem Stephens (Extra Help Maidenhead & Windsor)

    Nealem Stephens (Extra Help Maidenhead & Windsor)

  • "I looked at several different opportunities when looking in to franchising but came back to Extra Help every time. I was immediately excited about the different aspects that the business offered. I am a qualified teacher, and liked the mothers’ help aspect o..." Read More...

    Sarah (Doncaster)

    Sarah (Doncaster)

Would You Like to Know More?

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Key Facts:

Opportunities:
Available across the UK
Business Type:
Franchise
Minimum Investment:
£12,950
Training Provided:
Yes
Home-based:
Yes
Part time:
Yes
Tags:
BFA Membership:
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