"I had been working full time 9:30am-5:30pm as a graphic designer, an office based job, for 11 years and paying a fortune on travel into London everyday. It was all becoming too repetitive. I felt like it was time to make a change. Knowing that I wanted to work for myself with hours that fitted around my family life, I researched into different franchises. A massive love of mine has always been animals, dogs in particular, so when I discovered the 'Playful Pups' franchise for dog walking and pet care services, I was immediately interested and very excited. I knew that this is what I wanted to do! "

Lucy Hendel, Playful Pups franchisee